by Brand Circle

Frequently Asked Questions

Residential Pest Control

Restaurants & Food Establishments

Commercial Pest Control

Industrial Pest Control

Contact me when you run specials (Mailing List)
Contact me when you run specials (Mailing List)

Frequently Asked Questions (FAQ)

Quality Service is
Our Guarantee

We provide an extensive array of pest control services designed for residential, commercial, and industrial clients.

No matter the size of the job, we’re here to effectively eliminate those pests.

Northen Suburbs

Southern Suburbs

West Rand

East Rand

Are your treatments safe for pets and children?

Yes — our professional application methods are designed with safety in mind. There are no gases or toxic fumes, so you don’t need to leave the house. We just ask that treated areas are avoided until they’re dry or settled.

How do you treat ants?

We use a combination of targeted sprays, gels, and granules to reach ants where they live and breed — indoors and outdoors. This multi-method approach tackles the whole colony, not just the ants you can see.

Why is a follow-up important for ants?

Ant colonies can have multiple queens and hidden nests. A follow-up ensures any survivors or new hatchlings are treated before they can rebuild.

How do you treat cockroaches?

We carry out a thorough inspection to find hiding spots, then combine sprays, baits, and a flushing method to target roaches at all stages. This gets into the cracks, crevices, and appliance spaces where they live and breed.

Why is a follow-up important for cockroaches?

Cockroach eggs can survive initial treatment. The follow-up kills hatchlings before they mature — breaking the breeding cycle completely.

 

How do you treat a rodent problem?

We start with a detailed inspection to find signs of activity and entry points. We then use safe, tamper-proof bait stations placed strategically so only rodents can access them.

Do you offer any additional rodent services?

Yes — we offer optional add-on services that include sealing entry points (exclusion work) and ceiling cleaning/sanitising after infestations. Rodents have collapsible skeletons, which allows them to squeeze through tiny gaps, so while we block any we find, new ones can appear over time. Regular checks and maintenance help keep them out for good.

Which pests are included in a Multi-Insect Combo treatment?

This intensive service can target bedbugs, crickets, silverfish, ticks, fleas, wasps, and more in one visit — ideal if you have multiple pests at once.

How does the Multi-Insect Combo treatment work?

We use sprays, baits, and nest removal (for wasps) to tackle a wide range of pests in one service, saving you time and money.

Are bedbug treatments different?

Yes — bedbugs require an intensive vacuum and spray service, along with client cooperation. Bedding and linen should be washed in boiling water to kill eggs, and clutter reduced to limit hiding spots. Multiple visits may be needed for heavy infestations.

How do you treat termites?

We first assess the property to confirm the type of termite activity and measure the affected areas. Treatment often involves a drill-and-inject method, applying a specialised termiticide into soil or foundations to stop activity and protect structures.

How do you treat flies?

We use traps, targeted sprays, automatic aerosol dispensers, and baits for quick results. Long-term control also depends on your role in reducing attractants, which we’ll guide you through during service.

Will I still see pests after treatment?

In some cases, yes — especially in the first few days. Treatments often flush pests out of hiding before they die, so you may notice increased activity for a short time. This is a good sign the treatment is working.

Do I need to prepare before a treatment?

Yes — small actions like moving furniture, cleaning floors, and removing clutter help us treat more effectively. We’ll guide you through the exact steps for your specific pest problem.

How often should I have pest control done?

For recurring pest problems, we recommend seasonal treatments every 3 months. Results may last longer, but this depends on environmental factors such as climate, nearby activity, and property conditions.

Don’t let pests take over your home

We provide the best pest control solutions

WHY CHOOSE US

Our team of pest control specialists is fully certified and boasts extensive experience in handling both residential and commercial pest management tasks.

TAYLORED SOLUTIONS

GUARANTEED RESULTS

SAFETY FOCUSED

AFFORDABLE RATES

OUTSTANDING SERVICE PROMISE

ENVIRONMENTALLY RESPONSIBLE

What our clients say-

Excellent rating
Based on 91 reviews
Google star 1Google star 2Google star 3Google star 4Google star 5
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really friendly team. Very efficient and knowledgeable. Would recommend for any pest problems.
Shannon Hawken profile picture
Shannon Hawken
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptionally professional and efficient team. Would highly recommend.
Natasha Hamunene profile picture
Natasha Hamunene
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great first call out service. Thanks
Mike Visser profile picture
Mike Visser
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick and professional service.
Chitjana profile picture
Chitjana
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an ant infestation in our garden and Value Pest Control were honestly so helpful from start to finish. Shaelee, the office administrator is lovely, efficient, and accommodating, and the team who came out to do the treatments at our home were friendly, professional, and they are very knowledgeable in their industry. They were happy to answer all our questions and explained everything clearly, which we really appreciated. The service was also reasonably priced, which was a great bonus. Overall, we had a wonderful experience with Value Pest Control, and we’d definitely recommend them!
Theresa Ghobril profile picture
Theresa Ghobril
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! They took the time to explain the dos and don't of the treatment, which gave us peace of mind. Excellent choice for residential complexes with pets
Alisia Berrington profile picture
Alisia Berrington
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good and fast too. They told me that they will come in two to three weeks for review. Waiting.
Maselina Veneno profile picture
Maselina Veneno
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more